Sr Account Manager - Service for an IT Infrastructure and Solutions Organization based in Delhi

Sr Account Manager - Service (Delhi)

2 Nos.
33111
Full Time
3.0 Year(s) To 5.0 Year(s)
5.00 LPA TO 6.00 LPA
ITES / BPO / KPO / Customer Service / Operations
Power/Energy - Solar/Wind/Hydro/Nuclear
Job Description:

 

Role: Sr. Account Manager

Work Location: Delhi

Reporting to : Regional Manager

 

 Roles & Responsibilities:

  • Customer Service Install, commission, maintain Unify equipment,
  • Provide training to customers on applications and operational aspects, act as information channel between customer and organization,
  • Coordinate with vendors, seek technical support from NISC as and when required to provide maximum uptime of the equipment to customers,
  • Carrying out preventive maintenance of the system. Candidate with Technical knowledge on Voice Systems along with applications.
  • Selling of Service Products
  • Actively pursue sales of service contracts and other service products, collect payments to enhance service revenue.

 Team Support: Provide technical support to Sales team and work with other service team members to find quick solutions to technical issues.

 

Company Profile

Our client is a vendor independent solution provider and systems integrator in the field of Unified Communications and Collaboration.

Their singular focus is to offer communication infrastructure, applications and services to enterprise customers in order to improve their business communication and productivity.


The Company is a strong system integration and communication solution provider in the fast growing enterprise market. The company has the strength and capability to design, deploy, and manage complex unified communications solutions, data network infrastructure for both wired and wireless, Video conferencing and surveillance systems, AV solution to build state of the art board rooms and meeting rooms, and data center infrastructure. It’s the premier partner for Sales and service of Unify GmbH & Co. KG products and solutions for the Indian market. 

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